Contain Costs, reduce Risk, improve Profits
IT and Procurement challenges & frustrations
Providers use their own technical esoteric terms to confuse the customer
Providers promote their own solution agendas with full awareness that their solutions are NOT a good fit for the customer resulting in trouble and pain down the road for the end-users
Slow solution velocity or poor decision making due to lack of right information
Our Clients have:
Experienced high quality outcomes
Saved time and resources
Mitigated internal conflicts
Eliminated vendor fatigue
A clear proven process for your success
Telicore has over 20 years of experience working on behalf of our customers.
12 years of project management experience with Fortune 10 companies.
Throughout the entire process from Discovery to Evaluation to Execution and Delivery, our team will simplify and streamline your purchasing process.
Telicore helps you save time, by shortening the procurement process while saving you money and increasing ROI.
Why organizations are modernizing
Digital experience is evolving rapidly and plays an increasingly important role in the future of (CX) customer and employee experience strategies.
This digital-first approach to (CX) is particularly important as new technologies emerge, that can help leverage artificial intelligence to create world-class experiences that’ll drive customer and employee loyalty, satisfaction and engagement.
Thus, reducing operating costs, which can lead to increased revenue for your organization.
Simplify with automation
No matter your level of maturity with planning, deploying and managing, success requires a long-term vision that’s driven by clean data.
By using a cloud-based platform, artificial intelligence can gather data from all relevant events or interactions, including your website, digital channels, back-end systems, voice and other agent communications.
This technique will help decision-makers choose the best investment opportunities in different scenarios.
We are unmatched in solutions
With access to multiple size and type of providers we can be carrier agnostic. We are thus able, through combined scale, to negotiate the best rates and terms in the industry, which include making changes when it benefits our client.
With over 200 diverse technology suppliers, our team can provide you the support, solutions and services you need, when you need them and at a preferred price point. Our goal is to enable our clients with the best technology for the greatest impact.
We help our clients maneuver through the ocean of providers, since not all solutions are created equal.
Rip and replace or enhance current environments
Organizations often choose on-premise solutions to leverage their own security protocol and/or existing infrastructure and also have huge investments in these solutions.
On the face of it, the process can appear to be relatively straightforward, rip and replace with new cloud services and sometimes that is the right answer.
The reality is slightly more complicated, security and investments cannot be taken lightly. When that’s the case, then a Hybrid may be the answer to modernizing their current voice environment and solutions.
Should you consider assistance ?
We combine years of experience with our engineering team and our top suppliers in the industry, in a way that can enhance your next IT project to proceed in a successful way.
As your trusted partner, we will help you manage and/or assist you to reduce overall costs and enhance your user experience.
Throughout the entire Discovery phase, through Delivery phase, our team will be there supporting you and simplifying and streamlining the process.
A helping hand may be the answer you’re looking for
Platforms and technologies we are efficient in
